January 15, 2012 | Posted by
A gentleman walks into the mattress store and is promptly greeted by the salesperson. After exchanging names and pleasantries, they begin to discuss his mattress needs. It turns out he is looking for a California King set, good quality of course, for himself. His budget…. $500. Let me be really frank for a moment. NOTHING [...]
Categories: Mattress Industry, Mattress shopping | 
Tags: discounts, hype, mattress industry, mattresses, sales, salesperson | 
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November 14, 2010 | Posted by
I like to provide real life examples of both good and bad customers and sales people. Yesterday, I had the chance to visit a store and witness a doozy. A couple came in supposedly shopping for a mattress. This particular chain has a pretty good system for matching customers with the correct sleep solution. The [...]
Categories: Mattress shopping | Tags: buying a mattress, mattress, mattress shopping, sales, salesperson | No Comments »
August 13, 2010 | Posted by
A gentleman walks into a mattress store and is immediately greeted by the salesperson. This particular retailer has a number of ways to make the buying process simple, but the man is not interested. He has no brand or comfort preference and is unwilling to share any information on his sleeping habits or any problems [...]
Categories: Mattress shopping | Tags: customer, mattress, mattress testing, salesperson, sleep | No Comments »
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