Toxic Mattresses

I recently encountered a customer that had bought an S-brand mattress. After a couple of days of “research” on the Internet, she became convinced that her mattress was lethal. First it was the Fire Retardant process (a Federal mandate), then it was memory foam and finally it was all foams. Within a week, and convinced by the online wizards of smart, she had to return her mattress before it killed her.

Nothing irritates me more than companies or salespeople attempting to make a sale by employing fear. In the case above, the sites she was visiting were created by companies that manufacture “green” mattresses, and they were sowing fear to sell their brand.

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